Data & Privacy
CleaningOps Account Deletion
How to request deletion
To delete your CleaningOps account and all associated data, please send an email to our support team from the email address registered to your account.
cleaningops.support@gmail.com
Use the subject line "Account Deletion Request" and include your full name and the email address linked to your account so we can verify your identity.
What data will be deleted
When your account deletion request is processed, the following data will be permanently removed:
- Your user profile and account credentials
- All cleaning job records linked to your account
- Photos uploaded to job records or inspections
- Issue reports and maintenance flags you created
- Linen inventory records and laundry tracking data
- Push-notification tokens and device preferences
- Analytics and usage data tied to your user ID
- Any pending or scheduled jobs under your account
Deletion is permanent and cannot be undone. Please ensure you have exported any records you wish to keep before confirming the request.
What data may be retained
In some cases, we may retain minimal records required for legal, tax, or regulatory compliance. These records are anonymized where possible and are never used for marketing or product analytics.
Estimated processing time
Account deletion requests are typically processed within 7 to 14 business days. You will receive a confirmation email once deletion is complete. If we need additional information to verify your request, our support team will reach out before processing.
Before you delete
Deleting your account will remove your access to all CleaningOps features immediately after confirmation. If you are part of an organization account, please check with your administrator first — your data may be tied to shared property or team records.
Need help instead?
If you are experiencing an issue and do not want to delete your account, our Support team is happy to help resolve the problem first.